ALL TIMELY GATOR TIME SERIES
ALL TIMELY GATOR TIME WINDOWS

ALL TIMELY GATOR TIME SERIES

Her four-year run of dominance came to an end with a loss in last summerвЂ™s WomenвЂ™s College World Series in Oklahoma City. Kelly, of course, is Kelly Barnhill, the GatorsвЂ™ latest in a long line of All-American pitchers. I was more fearful what this year was going to look like than what last year looked like pitching Kelly every game.

вЂњThis is the first time we havenвЂ™t had a returning All-American pitcher since 2008,вЂќ UF coach Tim Walton said. Because for the first time in what seems forever, they donвЂ™t have a dominant, every-day pitcher to carry them - a Kelly Barnhill, a Lauren Haeger, a Hannah Rogers or a Stacey Nelson.

Holidays: City of Gainesville observed holidays as designated by the City Commission of Gainesville, Florida.The Gators are going to have to take a different approach this season, one where they will have to rely more on their hitting than their pitching. GRUCom shall achieve at least 95% Trouble Reports resolved timely per calendar quarter.

ALL TIMELY GATOR TIME WINDOWS

The percentage of Trouble Reports resolved timely is calculated by dividing the total number of Trouble Reports within a quarter that are resolved by GRUCom within the windows set forth above by the total number of Trouble Reports received by GRUCom in the quarter, and multiplying by 100. The percentage of Trouble Reports resolved timely is related to the number of Trouble Reports resolved within the above time frames. Trouble Report: Trouble Report means any service-related report, written or oral, made by Owner/Property Manager or a Subscribing Customer relating to the Internet Service or System, but excludes user error or misuse, and defects in residentвЂ™s personally owned equipment (вЂњTrouble ReportвЂќ) which is reported to the Gator.Net/GRUCom Network Operations Center. If system and/or network problem is identified in a Trouble Report disrupting service for the entire Property and/or if the same or substantially the same Trouble Report is reported by three or more Residents at the same Property, GRUCom shall use its best efforts to ensure that these Trouble Reports are resolved as quickly as possible, but in any event, shall respond and resolve the Trouble Reports within 24 hours, excluding holidays.Дuring hours of call center operation, calls will be answered by a live representative within 120 seconds 90% of the time as measured on a monthly average. GRUCom will resolve the issue addressed in the Trouble Report within 72 hours after receipt of the Trouble Report. Eastern Time, on Saturday or Sunday or on Holidays, will be responded to within 48 hours. Individual Trouble Reports received by GRUCom prior to 12:00 p.m. GRUCom will resolve the issue addressed in the Trouble Report within 48 hours after receipt of the Trouble Report.

Eastern Time, Monday through Friday, excepting Holidays, will be responded to by the end of the that business day. GRUCom may also be reached via email at Trouble Reports received by GRUCom prior to 12:00 p.m. GRUCom maintains a message and emergency call center the remainder of the hours. GRUCom maintains a staffed call center seven (7) days a week from 7:00 am to 11:00 pm Eastern Time to resolve Subscriber Trouble Reports.

All timely gator time